how to buy

Creating and choosing your own custom bike is not an easy task. You are investing in a unique and bespoke object different from anything else on the market. Our expert artisans will incorporate your specific needs and preferences in an exclusive product tailored just for you.  For this we will first focus on understating what you wish to achieve with your own bike and then we will build it with all our passion, dedication and expertise.

On this page we have summarized the different steps involved in the making of a custom bike. If you have any further question or need any more information please dont hesitate to contact us via e-mail.

Contact and customizations

Either during your visit to our showroom (preferably by appointment) or to our dealer, or directly via email we will ask you about your specific requests and needs. We will use them as a guide while we design your bike. We can modify our different models to offer a large range of technical and aesthetic customizations.

This step allows us to offer a quote just for the frame and fork or for a complete bike, including all the different components.

When you will accept the quotation you will be asked a 50% deposit. Upon receipt of the deposit the order will consider it confirmed. You will be asked to send us the key measures of your body (through a special form). We will use them to design all the details of your bike.

Measurements

Download the form with instructions to take your measurements correctly.

PRODUCTION AND COLOR SCHEME

As we receive your form with all the measurement we will proceed with the detailed design of your frame. We will be in touch with you and sent over the design for your feedback and approval. We will assist you with any change request, helping you to evaluate how it will affect your frame.
Once the design is approved we will start crafting the frame. At the same time we will discuss the appearance of the frame, considering the graphic design and colors that you like.
Generally every color that can be described with a RAL code can be used without any impact on the price.  However special paints and complex designs might require an extra cost. We will discuss with you any specific request that will change the initial quote. 

delivery

As soon as the paintjob is completed, we will send you photos of the complete bike. At this point we will ask you to pay the remaining balance. We will then proceed with the packaging of the frame and fork or the complete bike. We will instruct our courier to deliver to you preferred address, anywhere in the world.

Please note that since our bike are handmade we usually require three to four month from order confirmation to completion (holidays may impact on these timeframe on specific time of the year).

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