Contact and customizations
Either during your visit to our showroom (preferably by appointment) or to our dealer, or directly via email we will ask you about your specific requests and needs. We will use them as a guide while we design your bike. We can modify our different models to offer a large range of technical and aesthetic customizations.
This step allows us to offer a quote just for the frame and fork or for a complete bike, including all the different components.
When you will accept the quotation you will be asked a 50% deposit. Upon receipt of the deposit the order will consider it confirmed. You will be asked to send us the key measures of your body (through a special form). We will use them to design all the details of your bike.
Download the form with instructions to take your measurements correctly.
PRODUCTION AND COLOR SCHEME
As we receive your form with all the measurement we will proceed with the detailed design of your frame. We will be in touch with you and sent over the design for your feedback and approval. We will assist you with any change request, helping you to evaluate how it will affect your frame.
Once the design is approved we will start crafting the frame. At the same time we will discuss the appearance of the frame, considering the graphic design and colors that you like.
Generally every color that can be described with a RAL code can be used without any impact on the price. However special paints and complex designs might require an extra cost. We will discuss with you any specific request that will change the initial quote.
As soon as the paintjob is completed, we will send you photos of the complete bike. At this point we will ask you to pay the remaining balance. We will then proceed with the packaging of the frame and fork or the complete bike. We will instruct our courier to deliver to you preferred address, anywhere in the world.
Please note that since our bike are handmade we usually require three to four month from order confirmation to completion (holidays may impact on these timeframe on specific time of the year).